EUROPE ONLINE Installation Manual Version 1.6

 

For use with the following operating systems - WIN 98 SE/ WIN ME/

WIN 2000 SP1 Professional/ WIN XP Home & Professional

 

Important!

Please follow the instructions carefully. The installation is divided into six sections. Section seven introduces you to the Europe Online Services.

 

  1. Installation and Set up of your DVB card.
  2. Installation of your download software ("Fazzt" provided by Kencast Inc., plus TwoFish encryption software).
  3. SkyBooster Internet via Satellite installation.
  4. Installation of Europe Online Software needed to receive TV channels & streams.
  5. Registration to the Europe Online service.
  6. Installation of E-lert Offline E-Mail Notification.

 

  1. Using the Europe Online services.

 

Before the installation of the Europe Online service, please check that the following items are contained in your Europe Online Digital Convergence Kit:

 

* Europe Online DVB PCI card

* Installation Guide for DVB PCI card

* Europe Online CD Rom version 1.6

* Europe Online Activation & Pin code card

 

You should also have your original Microsoft Windows Installation disk available with the key code, in case Set Up requires it.

 

 

 

SECTION 1

 

Installation and Set up of your DVB CARD

 

System Requirements:

 

*Processor of at least 266 MHz (Pentium ®II, Pentium ®III, Pentium®IV or another 100 % compatible processor)

*CD ROM drive

*Free connection port for a bus interface

*At least 120 MB free capacity on hard drive

*Windows ®98 SE, Windows ®ME, Windows ®2000 SP1 Professional or Windows ®XP (Home or Professional)

*2D Graphics card

*SoundBlaster compatible sound card

*Analogue modem or ISDN connection

*Internet Access via an Internet Service Provider 

 

 

You will also need:

 

*A satellite dish (with universal LNB) pointing at ASTRA ®19.2° East

*The Europe Online installation package and an Europe Online activation code & pin number

 

Your user name and password will be provided during the registration process on the Europe Online website.

 

 

Once the DVB card is correctly installed as per the instructions on the card you will find in your Europe Online Installation Kit, please switch on your computer and then insert the Europe Online Installation CD 1.6 in your CD Rom drive.

 

Windows will automatically detect a new hardware device (your DVB card), and initialise the Add New Hardware Wizard to guide you through the installation of the card until it is successfully completed. 

 

Simply follow the instructions provided by the Wizard to complete this process remembering that you will be required to insert the Europe Online Installation CD Rom into your computer in order to access the files required for the software installation. Choose “Install Software automatically (recommended)” and click on “Next”.

 

 

 

 

 

Important – for Windows 2000 and XP users: you may receive a message saying that the software for the new hardware has not passed the Windows Logo Test.  Please ignore this and click "Continue" anyway.

 

Depending on your operating system, you will be presented with one of the following screens confirming that you have successfully completed the installation of the DVB card and the related software.  Click "Finish" to continue.

 

Win98                                                                   WinME    

                        

           

Win2000                                                               Win XP

                        

 

Depending on which Windows version you are using you may need to reboot your PC. 

 

Follow the Windows instructions and then proceed to the next section of the installation process.

 

 

 

SECTION 2

 

Installation of your download software (“Fazzt” and “TwoFish” provided by Kencast Inc.)

 

Please remove and re-insert your Europe Online Installation CD 1.6 again, then please wait a few moments for the installation to initialise.

 

Note: If the Installation process does not initialise automatically then click on the Windows "Start" button, select "Run", and then using "Browse", select the drive on which your CD Rom is located and click on the Setup program in the main path to start the installation.

 

Note: The install process is identical in all Windows operating systems and for the purpose of this manual, the Windows XP screens will be shown, however in all cases a similar screen will appear.

 

To begin with the window below will appear, where you choose the Set Up language that you prefer for the installation and click "OK".

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

You will then see the following install wizard to guide you the through the installation of the Europe Online download services.  Click "Next" to start the installation process.

 

 

 

You will now see a window containing the Europe Online license agreement.  Please read it and click on "Yes" to accept the terms & conditions therein.

 

 

After a short while you will see a screen that welcomes you to the installation of the Fazzt Digital Delivery System software, required for receiving the Europe Online offline downloads. Click “Next” to start the installation.

 

 

 

The following screen will be the License Agreement for the Fazzt software provided by Kencast Inc. Please read it and click on "I Agree" to accept the terms & conditions therein.

 

 

 

The following screen allows you to accept the directory (folder) in which the Fazzt Digital Delivery System software will be installed.  Click “Next” to accept.

 

 

 

Now you can install the required files as in the window below.  Please click “Next” to install Fazzt Digital Delivery System.  Files are now being copied onto you computer.

 

 

 

 

The following window tells you that the Fazzt files are installed.  Please click "Finish" to continue and load the decryption software that you will need.

 

 

 

The decryption software needed for decoding received offline downloads is called Twofish as in the following welcome window.  Click on "Next" to continue with its installation.

 

 

 

 

Your Twofish Post-Processing Software is now installed, as the window below states. Click “Finish” to continue.

 

 

 

You will now be asked to reboot your pc. Please click “Finish”.

 

 


 


SECTION 3

 

Installation of your SkyBooster Internet via Satellite Software

 

This section installs your SkyBooster software with which you can surf the Internet and download with your current ISP at "turbo" speed using the DVB card in parallel with your modem or ISDN.  Registration to this service is optional and explained in section seven. This section merely explains how to install the software.

 

Installation of your SkyBooster Software

 

After the reboot, in the window shown below, please choose the desired Set Up language and click on “OK”.

 

Microsoft VM will now be installed on your PC.

 

 

 

 

 

 

 

 

 

 

 

 

 


 

 


You will then be presented with the install wizard to guide you through the installation of the SkyBooster service. Click "Next" to continue.

 

 

 

In the following screen please confirm the installation directory in which the SkyBooster software will be installed by clicking “Next”.  We recommend that you click "Next" to accept the suggested default.

 

 

 

 

 

 


The next window gives you the choice to put the SkyBooster icon in your Autostart and/or your desktop.  Please tick both boxes and click "Next" to continue.   

 


 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 


 

 


Now you will see the window below, asking which Program Manager Group you would prefer. We recommend that you click "Next" to accept the suggested default.

 

 

 

The next window is the start of the SkyBooster installation.  Click "Next" to continue and files will be copied onto your computer.

 

 

 

 

The final SkyBooster window informs you that installation has been completed successfully (as explained registration is done online later on in the process).  Click "Finish" to continue. 

 

SECTION 4

 

Installation of your Europe Online Software needed to receive TV channels & streams

 

After your PC has restarted, you will be asked to select the installation language to continue.  Please select the appropriate language and press “OK” to continue.  Then the following screen welcomes you to the next stage of the installation process.  Please click "Next" to continue the process.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

The following screen is the Software License agreement.  Please read this carefully and click "Yes" to accept and continue the installation.

 

 

The following screen allows you to accept the folder in which the Europe Online software will be installed.  We recommend that you do not change the folder name.  Press "Next" to accept the folder.

 

 

 

 

Now you will see the window below, asking which Program Manager Group you would prefer.  We recommend that you click "Next" to accept the suggested default.  Files are now being copied onto you computer.

 

 

 

To complete this section of the installation, simply click "Finish" in the window below and the PC will reboot.

 

 

The installation from the CD will be finished after the reboot of the PC.

SECTION 5

 

Registration to the Europe Online Service

 

You are now ready to register to the Europe Online service, and you can remove the CD from the CD Rom drive. 

 

After the reboot of your PC, you will be presented with the following window requiring registration to the Europe Online service (in case the window does not appear, please start it under Start/Programs/Europe Online/Registration).

 

Registration with Europe Online is required to unlock the DVB card and allow access to all of the elements of the Europe Online service.

 

Note: At this stage of the installation process, you will need to access the Internet, so please ensure that you are able to connect to the Internet through your preferred ISP.

 

Press "Register" to start the registration process and the following screen will appear.

 

Important - there are two versions of registering which depend on whether you ordered your card from our website or if you bought the card in a shop.  If you ordered through the web, you will have been e-mailed your activation code and pin.  If you bought in a shop then the codes will be provided with your Europe Online package. In either case, the screen below will appear in which you should enter the Activation code and PIN and press “Next” to continue.

 

 

 

 

Note: the 6-digit serial number of the DVB card is to be found on the white sticker on the Europe Online package – entering this number is however not mandatory.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

The process of registration then differs as mentioned.  Furthermore at this stage you can select which ancillary services you would like to take to suit your own surfing and downloading requirements.  The screens are clearly explained online and you will know you have joined the truly groundbreaking world of Europe Online when you see the screen underneath confirming that you have successfully completed the registration process.

 

 

 

Finally, it is necessary to restart your PC to ensure that all programs required to operate the Europe Online service are initialised before the first login.  After the reboot may be a good time to activate your E-lert offline e-mail system, before logging on to surf and watch our fascinating streams.

SECTION 6

 

Installation of E-lert Offline E-Mail Notification

 

This section will guide you through the steps to install E-lert, Europe Online’s revolutionary system that alerts you that you have e-mail even when not browsing (i.e. when the modem is not in use!). 

 

Double click on the following elertpackage.exe icon that was placed on your desktop during the installation process

 

 

Choose the Set Up language required for the installation and click “OK”.

 

 

This will give the following screen, on which you click “Next” to initiate the install of E-lert.

 

 

 

The following screen is the E-lert agreement.  Please read this carefully and click "Yes" to accept and continue the installation.

 

 

 

The following screen allows you to accept the directory in which the Europe Online software will be installed.  We recommend that you do not change the folder name and press “Next”.

 

 

Now you will see the window below, asking which Program Manager Group you would prefer.  We recommend that you click "Next" to accept the suggested default.  Files are now being copied onto you computer.

 

 

 

 

 

The next screen tells you that you have successfully installed the E-lert software.  Press “Finish” to complete the installation.

 

 

 

The E-lert icon will now appear on your desktop.  This means the service can be launched.  The explanation of how to use the system appears in section seven.

 

SECTION 7

 

Using the Europe Online services

 

How to Receive High Speed Downloads from Europe Online

 

To receive high speed downloads via satellite on your PC with the Kencast Fazzt software, it is first of all necessary to install your personal Kencast Key.

 

The Kencast Key can be found on our website http://www.europeonline.net , on which you log in with the username and password that you created for accessing the Europe Online Service.  Then click “Profile“ in the navigation bar on top of the site and re-enter your password. On the profile page you will find the following paragraph at the bottom:

 

 

By clicking on the red-coloured “here“ the following download window will appear and prompt you for the download of a six-digit registry key with the extension “.reg”.  Please choose to open this file from its current location and click “OK”.

 

                        

 

 

Then please click “Yes” in the following screen to add the entry into your registry.

 

 

 

 

Now please log out from our website and stop the Fazzt software by a right mouse click on the pink Fazzt satellite dish symbol in your system tray on the taskbar and choosing “Stop” and then “OK”.  As soon as a small red cross (on a white background) appears below the symbol please do another right-click on the symbol and choose “Start”. Your Kencast Key is then successfully installed and activated.

 

Prior to requesting a download from our website, please check onto which data transponder you are tuned at present. This can be checked and (if you wish to, changed) in the following menu, which can be opened with a right mouse click on the green satellite dish symbol in your system tray.

 

Note: in case the EuroTV application has been used beforehand and no transponder is selected in the following menu, you are still tuned to a different TV or radio frequency. In this case please select a transponder of your choice and a tick will appear beside your choice.

Note: The EuroTV satellite dish symbol in your system tray shows if you are receiving a signal (symbol is green) or if there is no signal (symbol is red).

 

 

 

 

Now please log in to our website http://www.europeonline.net with your username and password and choose the same transponder you tuned to (as described above) in the scroll-down box underneath the password.

 

 

 

 

Once you are logged in please click “Download Centre” and select a file of your choice.

 

There are three steps to scheduling a download:

 

The first window that appears after selecting a file is called “Processing“ and informs you that your request is being processed.

 

The second window that appears is called “Download Receipt” and confirms your download.  It supplies you with various information, such as what time your download is scheduled (i.e. when you will receive the file via satellite). 

 

 

      

 

 

The third window will appear and prompt you to download your file with the extension “.fza”.  Please choose to open this file from its current location and click “OK”.  This file contains important information about the file you selected, which has to be transferred into the Fazzt software.   By leaving the option “Always ask before opening this type of file“ blank (remove the tick) this process will become automatic and run in the background in future. In this case you will then only see a short flash and the .fza file is opened automatically.

 

 

                         

 

Now please open your Fazzt Receive Log with a double mouse click on the pink Fazzt satellite dish symbol in your system tray. In the “Selective Reception” section of the log you will now be able to open folders and find a confirmation of the download(s) you scheduled.

 

 

 

After reception of the file at the scheduled time an entry will appear in the section “Transmissions“ of the Fazzt Receive Log. The status “Validated“ or “Complete“ indicates the successful reception of the file.

 

 

 

In the “Received files“ section of the Fazzt Receive Log the actual file can now be found and opened.  Received files can also be found in the folder as specified in the Fazzt configuration under “Virtual Paths“.  By default this directory is set to “C:\Program Files\Kencast\Fazzt\Incoming“.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Activation of the Offline E-Mail Notification: E-lert

 

E-lert notifies you about incoming e-mails on your europeonline.com address. You can create up to four aliases in your profile on our website. To start the E-lert software double-click on the E-lert icon on your desktop. 

 

Note: prior to this please ensure you are tuned to one of our transponders (right mouse-click on the green sat dish symbol in your system tray).

 

Now please type in your username and password in the window that follows and click on “Connect”.

 

Note: the username or alias has to be written in lower case.

 

 

 

 

 

If you set up the login process of E-lert and by mistake enter an incorrect username and password, you can undo these settings by launching the E-lert software.  Then select  “Tools”, “Options” and the function “Show login window at startup”.

 

 

Set Up of your Europe Online E-Mail Account

 

To start using your Europe Online e-mail account please log in to Europe Online with your username & password and then click on "Profile" on the blue navigation bar at the top of the page and re-enter your password to access your profile. This will bring up the following screen:

 

 

 

 

On this page you can create up to four E-Mail aliases, which all use the same E-Mail box but have different names.  To do so, add or modify the alias names and click on "Change Aliases".

 

You will also find all other required settings for the E-Mail configuration such as POP Server, POP Password and SMTP Server.  Please make a careful note of the POP Account number from this table as you will need it to set up your E-Mail account in any E-Mail client you may want to use (such as Netscape, Outlook Express or Pegasus).

 

In the “E-Mail Setup” section of the Europe Online help pages you can find exact information about how to configure your e-mail account in Netscape and MS Outlook Express.

 

 

Receiving Television with the Europe Online DVB PCI Card

 

 

In order to receive all free-to-air digital TV and radio programs, please go to Start/Programs/Europe Online and select “EuroTV”.

 

Then please select in the right upper corner “Astra 19.2°” to get a list of all available free-to-air stations.

 

Now you can select the TV channel you wish to view. You will then be warned that you are tuned to a data transponder and that the reception of a TV or radio station will cause an interruption of any running download reception services. If you are not about to receive a download simply click on “Yes” and the TV or radio station will start.

 

Please remember to retune to a Europe Online transponder after you are finished with EuroTV in order to receive future scheduled downloads.

 


 


Registering and Using SkyBooster Internet via Satellite

 

Before using this dynamic service you have to prepare the software already resident on your PC (your browser and current file downloading software etc.).

After that SkyBooster is exceptionally easy to use.

 

To start the registration please open the underneath window under Start/Programs/SkyBooster/Online Registration, then start your Internet connection and click on “Next”.

 

 

 

Your standard web browser will then be launched and sets up a secure HTTPS connection to our registration server. On the web interface you will now be asked to enter your username and password and to select the type of SkyBooster access you wish to purchase. You will of course as well be informed about the related charges.

 

Having completed the sign up process and the registration of your PC to SkyBooster please set up your browser and Internet applications as follows.

 

 

 

 

 

 

 

 

 

 

 


Setting Your Proxy servers

 


The following section explains you which proxy settings need to be set in your browser.

 

 

Setting Up Internet Explorer (browser)

 

Please open Internet Explorer, choose the menu item "tools" and then select "internet options".  Now click the "connections" tab, highlight your dial-up connection and click on "settings".

 

 

 

 

 

 

 

 

 

 

 

 


You will now see the Internet Explorer menu to set up your proxy server.  To do this, tick the "use a proxy server" box and also the "bypass proxy server for local addresses" and the click "advanced". 

 


 

In the window underneath, in the HTTP line, please enter "localhost" as the address and "9202" as the port.  In the Socks line enter "localhost" as the address and "9203" as the port.  Finally click "OK".


 

 


Setting Up Netscape Communicator (browser)

 

Please open Netscape Communicator, choose the menu item "edit" and then select "Preferences".  Now doubleclick "Advanced" in the Category tree and choose "Proxies".   Select "Manual Proxy Configuration", and in the HTTP-Proxy line, please enter "localhost" with "9202" as the port.  In the Socks line enter "localhost" with "9203" as the port.  Finally click "OK".

 

 

Setting Up of Further Internet Applications

 

SkyBooster supports an HTTP and a Socks proxy and thus can be used with various download managers and file sharing tools for example.

You connect to the HTTP proxy by setting the appropriate field in, for example, your Download Manager, to "localhost" and the port to "9202".  You connect to the Socks proxy by setting the appropriate field to "localhost" and the port to "9203".  Important – of course, it is a requirement that the application supports the use of an HTTP and/or Socks proxy!  If unsure please contact the software manufacturer.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 


 


Using The SkyBooster Service

 

Once you have registered, using SkyBooster could not be simpler as it sits by your modem.  So, a simple right-click on the icon and choosing “Login” in your tray connects you with your normal Internet connection to the login page. On this page please log in with your Europe Online username and password.

 

We recommend that you choose the option “Remember password” so that your password is stored locally and encoded on your PC.


 


Then please click on “Login”.

 

 

You have then successfully logged in to SkyBooster and can start surfing and downloading using the high satellite speed of SkyBooster.

 

The SkyBooster icon (“X”) in your system tray can have different colours. They indicate the following:

Red “X”: no connection – either the DVB card application is not started or not correctly tuned to one of the Europe Online transponders

Yellow “X”: no traffic received

Blue “X”: DVB card application started and ready to receive

You will find further useful information in the Help section on our website

 

http://www.europeonline.net

 

which can be accessed via the “Help” button on top of the page.

 

 

Our website http://www.europeonline.com as well contains various information.

 

For further technical support please write an E-Mail to: customer.support@europeonline.net

 

For billing questions: billing.support@europeonline.net

 

For general information about the product or service: info@europeonline.net

 

 

Our Luxembourg based Customer Support can be reached by ‘phone on (International ‘phone charges apply):

 

+352 (0) 719 785 611 - for German speakers

+352 (0) 719 785 622 - for French speakers

+352 (0) 719 785 633 - for English speakers